Shipping & Returns
- FREE Local Standard postage within Australia – approx. 3-5 business days, it’s our gift to you. Please note standard shipping is not traceable and yr. responsibility once it leaves our warehouse to Australia post.
- If you wish a traceable shipping method, email us for registered post costs. Registered post is approx. 3 business days and will cost an additional $6.00.
- If you wish Local Express post, Delivery is approx. 1-2 days depending on yr. location :
Cost is $11.20.
- International standard post by air costs $17.00 per item and takes approx. 5-20 days.
- International Express post is available at approx. $59.00 to most locations, email inquiry.
- We are not responsible for international customs duty or charges if applicable, they are receiver’s responsibility.
With Integrity Australia will insure your order is processed and shipped promptly unless otherwise advised. Please let us know if your goods don’t arrive within the specified time frame.
Returns Policy and Shipping
Return or exchange an item – our 100% money back guarantee
- If goods are not as described, simply return the item to us in its original condition within 14 days of receipt.
- Returned items should be unused and must be returned in original packaging with any enclosed documentation. We will issue a full refund on receipt, excluding the original delivery charge. Alternatively, if preferred, we will exchange the item.
- Please retain your receipt for proof of purchase.
- Please note, we cannot accept returns
- or change of mind.
- Goods will only be accepted for return if they are dispatched within 14 days of delivery, unless we have notified you otherwise.
- The item is your responsibility until it reaches us. Therefore for your own protection we recommend that you send the parcel using a delivery service that insures you for the value of the goods.
- The cost of returning the item to us is your responsibility.
- Delivery charges are only refundable where goods are faulty and a refund is made.